Shangri-La Rasa Sayang, Penang Hotel Batu Ferringhi, Batu Ferringhi
About the Hotel
Choose your room type
Price and Room Availability
Getting around
Comprehensive guide to transport options for seamless travel
What our guests says about facilities
General
- No smoking on site
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Baggage storage
- Locker room
- Elevator
- Currency exchange
- Hairdresser
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Tennis court
Guest Parking
- Electric kettle
- Dryer
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Children's menu
- Children's pool
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Sun loungers
- Sun terrace
- Garden area
- Spa & wellness center
- Pedicure
- Manicure
- Beauty treatment
- Massage
Room features
- Air conditioning
- Mini-bar
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Separate tub and shower
- Free toiletries
Self-catering
- Electric kettle
- Dryer
Media
- Flat-screen TV
- Direct dial telephone
- CD player
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel provides a breathtaking experience with its beautiful gardens and tranquil atmosphere. The rooms are luxurious and well-equipped, while the staff truly enhance the stay with their exceptional service. However, the pool area can be a bit crowded at peak times, which detracts slightly from the peaceful vibe. Overall, it's great value for a luxurious getaway with fantastic amenities and delectable dining options.
I had an incredible stay at this hotel, finding it to be both serene and luxurious. The staff's professionalism and friendliness truly stood out, and the amenities were impressive. However, I was disappointed with the dated appearance of the room and the inconsistency in service during my visit. Overall, I felt I got good value for my money despite these issues.
Overall, I had a lovely stay at the hotel with spacious rooms and friendly staff. The location was convenient for exploring nearby market stalls, but the beach was not great for swimming due to jellyfish. Dining had its ups and downs, with some meals excellent and others not as memorable. The few minor issues with service took away from an otherwise great experience.
I had a lovely time at the hotel, with beautiful grounds and beach access that really enhanced my stay. The Rasa Wing is certainly a cut above the Garden Wing, offering more luxurious amenities and a quieter environment. However, I did face some issues during my stay, particularly with room maintenance and internet connectivity. Overall, if you're considering this hotel for a family-friendly getaway, it has its charms, but some areas could use improvement.
I had a wonderful stay at the resort, which was perfect for relaxation, especially with its lovely Rasa wing that offers great amenities like a private pool and complimentary afternoon tea. The staff were exceptionally attentive, making our experience feel truly special. However, I did find the dining options to be somewhat limited, particularly for breakfast, which could be improved. Overall, it's a delightful place for those looking to unwind and enjoy some pampering.